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Forum Discussion
22 Stone Productions
3 years agoExplorer | Level 3
Dropbox freezes while finalizing large file upload (3 gb MOV file)
Stuck on 1 second left. Need help/advice on this ASAP. Is this a Dropbox thing or an error. Can this be fixed?
- 3 years ago
Hello
Thanks for reaching out here in the Community
Are you using the Web interface (Browser) to upload the files? if so, consider using the Desktop Client instead. It will sync large files without issues. Web interface uploads are known for issues.
if using the browser is your only way to use Dropbox then try to use a different browser
Chris_J
3 years agoSuper User
Hello
Thanks for reaching out here in the Community
Are you using the Web interface (Browser) to upload the files? if so, consider using the Desktop Client instead. It will sync large files without issues. Web interface uploads are known for issues.
if using the browser is your only way to use Dropbox then try to use a different browser
- butagorira2 years agoExplorer | Level 3
I had the same issue with Dropbox Capture. While uploading a large file, it freezes and finally crashes. Now, I cannot use any of the functionalities.
- Chris_J2 years agoSuper User
make sure you click on upgrades to Dropbox Capture, i have issues with it too but I find if there is an update, click update when clicking on icon. I also had success logging out and back in.
- butagorira2 years agoExplorer | Level 3
I can't even click the update button. It freezes just when it starts.
If I hover the cursor, the hourglass keeps spinning.
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