You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
drluk
2 years agoHelpful | Level 6
Dropbox Backup Problems
I am facing two issues with the Dropbox Backup tool: 1. The Desktop, Downloads, and Documents directories are not moving to Dropbox, like: /User/Desktop/<computer_name>/Desktop. They continue in ...
- 2 years ago
Hi,
Thanks for answering.
1. No error or issues.
2. No sync icon.
3. It's not allowed to rename backups (Dropbox Staff told me at support's chat).
I think Dropbox Backup is not solid (it's Beta) and errors can occur.
I stopped to use it and now I'm manually creating symlinks to Desktop, Documents e Downloads folders. I created a folder called "Mac" inside Drobox folder and then create the three folders.
Then, via Terminal:
DIR=Desktop && sudo rm -rf /Users/<username>/${DIR} && ln -s /Users/<username>/Dropbox/Mac/${DIR} ${DIR}
After that, I hide the Mac folder, via Terminal:
chflags hidden /Users/<username>/Dropbox/Mac
Problem solved without use Dropbox Backup.
drluk
2 years agoHelpful | Level 6
Now, after formatting again, Backup is "Mac (3) (1) (2) (1) (1)" !!!!
I don't think it's related with my notebook (MacBook Air M1) but with my Dropbox account... is there any Dropbox Staff here or anyone can tell me the official channel to handle this situation?
Thanks!
- Nancy2 years agoDropbox Staff
Hi drluk, and thanks for posting on our forum!
As per the first issue that you mention, did you receive any type of error while backing up your folders to Dropbox? Anything at all that could suggest the backup wasn't completed?
Also, if you check these folders, do you see any kind of syncing icons next to them?
Finally, did you attempt to manually remove these numbers from the name of your device and you’re unable to do so?
Keep me posted.
- drluk2 years agoHelpful | Level 6
Hi,
Thanks for answering.
1. No error or issues.
2. No sync icon.
3. It's not allowed to rename backups (Dropbox Staff told me at support's chat).
I think Dropbox Backup is not solid (it's Beta) and errors can occur.
I stopped to use it and now I'm manually creating symlinks to Desktop, Documents e Downloads folders. I created a folder called "Mac" inside Drobox folder and then create the three folders.
Then, via Terminal:
DIR=Desktop && sudo rm -rf /Users/<username>/${DIR} && ln -s /Users/<username>/Dropbox/Mac/${DIR} ${DIR}
After that, I hide the Mac folder, via Terminal:
chflags hidden /Users/<username>/Dropbox/Mac
Problem solved without use Dropbox Backup.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!