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Forum Discussion

howlman's avatar
howlman
Helpful | Level 5
2 years ago

Can’t upload PDF it says there is an issue with the name.

Hi! Since a few days back, I get an error message when uploading a PDF. It says there might me an issue with the name. But it still happens even with the simplest of names. Tried to log out/in, rein...
Create
Error Messages
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upload
  • dbuser-europe's avatar
    dbuser-europe
    2 years ago

    Working now! Problem solved with the new update of the Dropbox app from Apple Appstore. Thanks for fixing this! Cheers!

Luciano A.1's avatar
Luciano A.1
Helpful | Level 5
2 years ago

Okay, everyone. I got help from Dropbox on Twitter, and it solved for me.

 

1) Delete the app from iPhone;

2) Sign off from the App Store;

3) Restart the iPhone;

4) Sing back at App Store;

5) Re-install Dropbox.

 

Voilá.

  • Luciano A.1's avatar
    Luciano A.1
    Helpful | Level 5
    2 years ago

    Okay, just noted something. After those steps, the first upload works normal, but from the second forward it replies the same failure message, but the files ends up uploaded anyway. 

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