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Forum Discussion
Camera uploads not working?
My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved? I turn on Camera Uploads in settings, but it appea...
Ensure that you have given Dropbox permissions. Go to the settings app->Dropbox-Photos and ensure `All Photos` is selected so that dropbox can see your full library
Hi Hannah,
This is what I see when I go to Camera Uploads. Camera roll is not empty, however. Also I don't see any other albums. Is it indeed possible to only have it upload the contents of specific albums?
Thanks for your help.
geoffmacd
Dropbox Engineer
Dropbox Engineer
Ensure that you have given Dropbox permissions. Go to the settings app->Dropbox-Photos and ensure `All Photos` is selected so that dropbox can see your full library
Thank you it is now working. I'm surprised there was no message inside the app to instruct me to do that, it just looked like it wasn't working. But thanks.
I click 'Never for this device' multiple times but the dialog box keeps reappearing. I can't do any work until it stops appearing. Make it go away forever.
- Walter
Dropbox Staff
Hey JuliaPonder - sorry to hear you're having issues with this.
May I ask what is the OS version of your computer, and the version and status of the Dropbox desktop app?
if you're on a team account, could you ensure that the team admin has not disabled camera uploads?
I've been in Support and a software tester for over 20 years so I know why you're asking the questions. You're hoping that the problem is user error; it's not, it's a bug.
Can you please ask the devs to look at the code that generates the dialog box and ask:
Why does the dialog box code loop every 5 seconds? NB it does this without user input.
Why doesn't the 'Never for this device' code work? NB the device is my USB internet connection.Answers to your questions -
OS - Edition: Windows 11 Home, Version: 22H2, Installed on: 01/06/23, OS build: 22621.3810, Experience: Windows Feature Experience Pack 1000.22700.1020.0
Status of the Dropbox desktop app? Not sure where to find this.Camera Uploads were disabled because Dropbox Support docs recommended this to solve the problem which first occurred about a year ago. There is/was an option to disable the message for 6 months which I did but I want it disabled permanently.
