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sgoldberg's avatar
sgoldberg
Helpful | Level 6
2 years ago

Button "Upload here" stopped working

I have a Android Samsung Galaxy S23. I can upload 1 image from my Gallery. When I try to upload the second image, on the "Choose upload location" screen, the button "Upload here" is not active. Neith...
Android
Mobile
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

     Thanks for letting me know, if the issue returns again, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi sgoldberg, thanks for bringing this to our attention.

 

In order to understand what you're seeing, could you attach a screenshot, while hiding any personal info, showing both situations?

 

This will help me to assist further!

sgoldberg's avatar
sgoldberg
Helpful | Level 6
2 years ago

Jay,

Thanks for replying.

However, it is now working. I successively uploaded about 10 images without the "Upload here" button hanging.

 

When I started this thread, I left the phone in the hung state while trying to upload. I came back a while later and that upload worked.

 

This is the screen when it hangs.

 

Well, its working now. What can I say? "Case closed" I guess.

Thanks Jay.

Steve

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

     Thanks for letting me know, if the issue returns again, please let me know!

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