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MCCExeter's avatar
MCCExeter
Explorer | Level 4
2 years ago

Automatic photo backup

My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select ph...
Android
Camera uploads
Dropbox Basic
Mobile
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi MCCExeter, thanks for bringing this to our attention.

     

    Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

     

    Keep me updated with any progress!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi MCCExeter, thanks for bringing this to our attention.

 

Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

 

Keep me updated with any progress!

  • MCCExeter's avatar
    MCCExeter
    Explorer | Level 4
    2 years ago
    I've turned it off and on again.... I'll check tomorrow to see if the electrons have started buzzing and let you know.
    • MCCExeter's avatar
      MCCExeter
      Explorer | Level 4
      2 years ago

      Yes! It looks like that has worked. Thank you.

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