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JGGB's avatar
JGGB
Helpful | Level 6
2 months ago

Android devices not syncing with my PC

I have Dropbox set up on 3 devices, my Windows PC, an Android tablet and an Android mobile phone. The two android devices are no longer syncing with the main PC app. I have cleared cache via the Drop...
Android
Desktop
Mobile
Sync
Windows
  • JGGB's avatar
    JGGB
    2 months ago

    Yes. All seems ok now. Thank you.

JGGB's avatar
JGGB
Helpful | Level 6

Thank you for the prompt response. I have 3 devices linked to my free Dropbox account. I can see most files and folders on the PC version but eg two files I have been updating on the PC have not been synd on the android devices for at least a month. 

 

I uploaded some files this am to the android phone DP app and they immediately appeared on the tablet DP app proving that sync between android devices works.

JGGB's avatar
JGGB
Helpful | Level 6
2 months ago

Maybe I'm using DP incorrectly?

 

On my PC, I go into Dropbox files via Windows File Manager, but I've just realised that the files are stored in c:\\Dropbox\..... 

 

How do these files get synced to the DP app?

  • JGGB's avatar
    JGGB
    Helpful | Level 6
    2 months ago

    All weird. I went to download the DP Desktop app and every device synced together.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Thanks for the update, just to check then, are all the files appearing as normal on the Android devices?

      • JGGB's avatar
        JGGB
        Helpful | Level 6
        2 months ago

        Yes. All seems ok now. Thank you.

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