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Anindya42001's avatar
Anindya42001
Explorer | Level 3
2 years ago

.etf file extension file is not supported and files with the extension are not uploading

Hello, I use ASUS FUF laptop and I wanted to backup the esupport folder that contains all the basic driver and applications for my laptop. When doing so, I found a error stating that files with .etf ...
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  • Megan's avatar
    Megan
    2 years ago

    Hi Anindya42001, based on the error message, it doesn't seem like you're able to use the web, in order to upload these files.

     

    Have you tried adding the content, using the desktop app, in order for them to sync online? If not, you could give it a go.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Anindya42001, sorry to hear you're having issues with this.

 

Can you send us a screenshot of the exact error you're getting so that we can have a look too?

 

Also, how exactly you're uploading those files  to Dropbox?

 

Keep us posted! 

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