We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Derek Who's avatar
Derek Who
New member | Level 1
5 days ago

Will my files be safe, if the Dropbox server gets corrupted?

If the dropbox server hard drives where you saved my files get corrupted, do you have a backup or are my files lost?
Delete
Dropbox Backup
Restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 days ago
Derek Who wrote:

If the dropbox server hard drives where you saved my files get corrupted, do you have a backup or are my files lost?

Don't think of the Dropbox servers like a regular computer with regular drives, or that your files are stored the same way as on your computer. That's not how cloud or enterprise storage works. And with Dropbox, your files aren't stored whole. Each file uploaded to Dropbox is split into 4MB chunks, hashed, indexed and stored.

There are multiple redundancies in place to prevent such loss and in my 15+ years in using it, I've never know it to lose customer data as a result of a server or drive corruption or loss.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!