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rsr0813's avatar
rsr0813
Helpful | Level 6
5 years ago

Trouble with Epson Connect

Using Epson WF-7710 and Trying to Scan to Cloud to Dropbox Folder   Getting Error: Error(Access Denied)   Followed by an email with the following message:   Your scan data was received, b...
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  • rsr0813's avatar
    rsr0813
    5 years ago

    Solved the issue.

    Disconnected the App from DropBox and set it up again in EpsonConnect. It worked

monica9's avatar
monica9
Helpful | Level 5

Where were you able to "2. Sign in to Dropbox and allow Epson Connect to access your online folder."? 

 

I can't find how to do this :/

Sammy64's avatar
Sammy64
New member | Level 2
5 years ago

Did you set up new folder in DropBox?

 

then go to Epson Connect and link this folder to DropBox...

  • monica9's avatar
    monica9
    Helpful | Level 5
    5 years ago

    Thank you! I misunderstood and thought we had to connect Epson Connect as an app in Dropbox. 

     

    Yes, I've done that and it is so precarious. It will work, then an hour later won't. I just keep going through the same steps above, it's very frustrating

    • monica9's avatar
      monica9
      Helpful | Level 5
      5 years ago

      Hi all,

       

      If anyone else is experiencing the "fix" only working short term, I've reported this to Epson directly as I came across a Google Drive forum discussing the exact same issue that's just started happening in the past two weeks. Hopefully they can look into it and resolve. 

       

      https://support.google.com/drive/thread/62732499?hl=en link to the Google Drive forum if anyone is interested, but just covers the same as what is said here

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