We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

kenz's avatar
kenz
New member | Level 2
2 months ago

"There are too many files in this request" error when trying to delete files

I am getting the 'There are too many files in this request. Please try with fewer files' when trying to delete some folders. I have turned off the desktop app and the issue still persists. How can I ...
Delete
Error Messages
Rich's avatar
Rich
Icon for Super User II rankSuper User II
@kenz wrote:

I am getting the 'There are too many files in this request. Please try with fewer files' ... Can't delete, too many files regardless of how many files are in the folder. 

How many files is "regardless of how many files?" Have you tried deleting groups of files within the first folder first, and then deleting the folder?

kenz's avatar
kenz
New member | Level 2
2 months ago

Even a single pdf document will not delete, I get the same error. That being said, I was able to delete some folders that were previously giving me this error, but I'm still having issues with others.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    kenz, you mentioned turning off the desktop app, so I understand this is happening locally on the Dropbox app and not the website, correct? 

     

    Can you send me a full screenshot of the error you keep getting?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content