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musialri's avatar
musialri
New member | Level 2
7 months ago

Sync history shows randomly deleted files. Dropbox.com deleted files tab show no deleted files. HELP

My desktops toolbar sync history shows a large amount of files and folders were recently deleted and are now missing from my desktops Dropbox folder. I did not manually delete or move any of these fi...
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  • musialri's avatar
    musialri
    7 months ago

    Just figured this out. I went to Admin Console > Content  and and found the missing folders and files. I had to reshare the missing folder with dropbox and it popped back up in my desktop files.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
musialri wrote:

I logged onto dropbox.com to search the deleted files and there is no history of these files being deleted on dropbox.com.

What does your Events page show?

musialri's avatar
musialri
New member | Level 2
7 months ago

Just figured this out. I went to Admin Console > Content  and and found the missing folders and files. I had to reshare the missing folder with dropbox and it popped back up in my desktop files.

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