We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Moritz44's avatar
Moritz44
Explorer | Level 4
2 years ago

Rewind of deleted folder

Hello all together,   unfortunatley I deleted a folder with an important video of my wedding. The folder is not any more in the delete-folder. Is there any possibility to get this folder back? Is...
  • Mark's avatar
    2 years ago

    Hi Moritz44 

     

    Unfortunately not. Rewind is simply a way of restoring files/folders to how they were quickly. It uses the same restore timescales and options as the plans people are on. 

     

    If you deleted it over 30 days ago (assuming you are a free user) its not possible to recover now via Dropbox 😞

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!