We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Zelda318's avatar
Zelda318
Helpful | Level 5
2 months ago

Retrieving all my deleted files

Due to personal family responsibilities, I didn't visit or access my files I've had for quite a few past years for about a year. But, just recently, I returned to my account (Basic - Free) to find al...
Restore
  • Zelda318's avatar
    Zelda318
    2 months ago

    Thank you for your help. 😊

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Zelda318, I'm glad you figured out what the issue was!

 

If you'd like to delete your second account, indeed, all you need to do is login to it and follow the steps in this article.

 

Just make sure it's the right account!

Zelda318's avatar
Zelda318
Helpful | Level 5
2 months ago

Thank you for your help. 😊

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!