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Forum Discussion
recover permanently deleted files
hello this is Ahmed from Mahd commercial business, we have files that were permanently deleted few hours ago, and it is affecting our business. we are currently trying to locate these files at any o...
Hi mahd groub
I'm afraid there is no way, at all, to do this via Dropbox - files that are permanently deleted are exactly that permanently deleted with no chance of recovery. The only way of getting these back is on a device that has not yet sync'd to Dropbox (employee laptop maybe?) OR your company backups.
Rich
Super User II
Super User II
Ani Avanesyan wrote:
Hello, how can I recover deleted files if I deleted them even from the deleted files folder?
You can't. Once a file has been permanently deleted, there's no way to recover it.
thank you, what if you improve the dropbox plus plan? Will this not make it possible to restore files?
- Mark
Ani Avanesyan wrote:
thank you, what if you improve the dropbox plus plan? Will this not make it possible to restore files?
No. Because the files have been permanently removed. So its exactly that - they have been purged from the Dropbox systems. They are not recoverable I'm afraid. At all.
- thank you
