We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

glwaller's avatar
glwaller
New member | Level 2
24 days ago

My account is empty and my files are missing

When I click on the link I usually do, my Dropbox comes up empty. It seems to be asking me to start anew. None of my files are there and I have had many files over the years. I pay $100 a year for Dr...
Restore
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
24 days ago

Hi glwaller, thanks for bringing this to our attention.

 

Do you see any files on the events page? 

 

When was the last time you accessed the Dropbox account?

 

This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!