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Forum Discussion
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
AnastasiaDBX
Dropbox Product Manager
Dropbox Product ManagerHi Wayne! Thank you so much for sharing this feedback with us. We're actively working on improvements to both of these experiences, based on your feedback. In the meantime, if you right click at the top-level, you should have a "Create folder and share" option. It will redirect you to web to complete the folder creation, but you should be automatically signed in, which hopefully makes it a little less onerous. I will share an update here as we make improvements. Thank you again for your feedback, we really appreciate it!
Anastasia,
Months have passed, and Dropbox has chosen to ghost its clients rather than address this issue. I suspect that a security or legal liability issue drove this decision, since the technology itself wasn't broken or problematic. So, some attorney dictated that all paying customers would suffer for the sake of reducing the risk that Dropbox might be held liable in some fashion. Frankly, that's pathetic.
Please consider this notice that as a long-time Dropbox customer and fan, I'm now actively seeking an alternative that's much more responsive to the direct feedback of active clients than it is to its corporate counsel. May your tribe decrease.
