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amandawiski's avatar
amandawiski
New member | Level 2
6 years ago

No option to edit -Powerpoint won't open with powerpoint online

I've uploaded a powerpoint. It does not give the open to 'open with' powerpoint online at all - so no one can edit the file

Desktop
Edit
Sync
  • Jane's avatar
    Jane
    6 years ago
    Hey Amanda, following your post on our Community, I ran a search on my end on our system & I’ve located your open discussion with my colleague. I’ve included a note of your comments here on your ongoing correspondence, so as to have all relevant info on the same email chain. I can see that they’re awaiting your reply at the moment, so as to investigate what could be causing you this discrepancy; have you received their latest message incidentally? 
     
    I remain at your entire disposal if you can’t locate my coworker’s reply or should you have any additional questions. Thanks in advance for all the time you’re devoting to work on that with our team! 
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hey Amanda, following your post on our Community, I ran a search on my end on our system & I’ve located your open discussion with my colleague. I’ve included a note of your comments here on your ongoing correspondence, so as to have all relevant info on the same email chain. I can see that they’re awaiting your reply at the moment, so as to investigate what could be causing you this discrepancy; have you received their latest message incidentally? 
     
    I remain at your entire disposal if you can’t locate my coworker’s reply or should you have any additional questions. Thanks in advance for all the time you’re devoting to work on that with our team! 
    • ADuen's avatar
      ADuen
      New member | Level 2
      5 years ago

      Where can I locate the solution or context of the subsequent conversation for this issue?

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Hi ADuen, thanks for joining the topic here!

         

        Are you having the same issue as amandawiski described in the original post here?

         

        I'd be happy to help out, just let me know what issue you're having and we can take it from there. Any screenshots you can provide (excluding personal info) would be helpful.

         

        Keep me posted!

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