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Forum Discussion
CoveUS
4 years agoExplorer | Level 4
My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
- 4 years ago
Hi all,
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
Let us know if you have any questions.
Emma
Alcasti
Explorer | Level 4
PROBLEM SOLVED in importing images on web pages!
1. Copy the image (file) link from Dropbox
2. Paste it changing the part "www.dropbox.com" in "dl.dropboxusercontent.com" as well as the latest letters "dl=0" into "raw=1". Done
So i.e. https://www.dropbox.com/s/3izaxdk70bi4103/spithill.jpg?dl=0 becomes https://dl.dropboxusercontent.com/s/3izaxdk70bi4103/spithill.jpg?raw=1
Rudi B Rasmussen
4 years agoHelpful | Level 6
This is not a solution but an ugly workaround.
What do You suggest I do with the thousands of links I already have on many 10-20 different websites!!!
Pleas fix this, or I will have to find another cloud storage provider...
What do You suggest I do with the thousands of links I already have on many 10-20 different websites!!!
Pleas fix this, or I will have to find another cloud storage provider...
- niallj20004 years agoExplorer | Level 4
I agree with Rudi. This is not a solution. It is just a workaround that will only work for small sites and single posts or individual links in small numbers. I have just under 900 pages that all need to be fixed, all of them have images that are hosted on DropBox. So I am supposed to manually go through every page to apply this "fix"? I'm sorry but that is not good enough!
On another thread about this same issue (which was changed to "solved"... funny that) someone said nothing had changed with DropBox. Well I'm afraid something has changed and it is directly impacting Safari and iOS browsers. The number 1 rule of web development is ensuring your product works in all browsers. A change was made and it has broken Safari and iOS support for image links. So something has gone very wrong here. This was first reported on 1st/2nd March... it is now the 6th and nothing seems to be happening. I can't even log a support ticket as I can't get past the support chat bot. Just not good enough!
If this carries on any longer without a proper fix I will have to find another hosting solution and I will be closing my DropBox account after 5 years of usage.
- mrfiledude4 years agoExplorer | Level 4
there should be an explanation why the Dropbox protocol ?raw=1 is not working in Safari. I don't see that anything changed in Safari. I reckon Dropbox is within rights to change their file syntax , sharing protocol.. but without a warning? and their documentation re. raw files has not been updated to warn : does not work in Safari. strange stuff..
now, i understand this terrible turn of events can be used to say , 'hey DB is not a web hosting company ; this was always a hack' ...
but still, no warning, means suddenly hundreds, or thousands of web pages suddenly failing.
WTF?????
- Rudi B Rasmussen4 years agoHelpful | Level 6
Since DropBox doesn't seem to be interested in helping us, I am desparately trying to fix their **bleep**-up on my own websites, by altering URL's through .htaccess
I have tried the following, but it doesn't do the trick - any .htaccess experts listening in here that might help?
# Example, change url from # https://www.dropbox.com/s/7rwuclcfrdwdvjq/M51_LRGB_b2x2_crop.jpg?raw=1 # to # https://dl.dropboxusercontent.com/s/7rwuclcfrdwdvjq/M51_LRGB_b2x2_crop.jpg?raw=1 RewriteEngine On RewriteCond %{HTTP_HOST} (w*)dropbox\.com$ [NC] RewriteRule ^ https://dl.dropboxusercontent.com%{REQUEST_URI} [L,R=301]
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