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anonymous's avatar
anonymous
4 years ago

my files disappeared.

I installed the dropbox on my MAC and it automatically uploaded some files. However when I entered the dropbox, it is not there. it is an important file and I cannot miss it. Can someone help me? ...
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APSN's avatar
APSN
Explorer | Level 3
11 months ago

I have no idea which "Board" I should put this on, but all of our files and other things have disappeared from Dropbox. There are about 3 files left. Is there anything we can do. This is important stuff because we run support groups and we are funded by the government. Obviously we need accurate records, which we have, or thought we did. We have been using Dropbox for 6 years. We did have a hiccup a couple of years ago, which we managed to sort out eventually. This is really beyond stressful. Thank you for any help that you can give us.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Sorry to hear about your files missing, APSN.

     

    Have you checked your deleted files page and your events page, to see if you can locate them there?

    • APSN's avatar
      APSN
      Explorer | Level 3
      11 months ago

      Thank you Hannah. Yes, I have checked those with no luck. 

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