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anonymous's avatar
anonymous
4 years ago

my files disappeared.

I installed the dropbox on my MAC and it automatically uploaded some files. However when I entered the dropbox, it is not there. it is an important file and I cannot miss it. Can someone help me? ...
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Gaidanna's avatar
Gaidanna
New member | Level 2

My important files disappeared. I don’t see any option to recover them. I didn't have backups as cloud means that you can have access to them everywhere. Unless someone deletes your valuable files. Is there any way to recover my files?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Gaidanna, sorry to hear about your files missing.

 

Have you looked into your deleted files page and your events page, to see if you can locate and restore them?

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