We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

hamakabula's avatar
hamakabula
Explorer | Level 3
28 days ago

My account is empty and all my files are missing, why?

"I logged into my account yesterday using Google Sign-In. This only worked after I confirmed that I accept and register, which I didn't think much about. When I was logged into my account, it was sim...
Restore
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      26 days ago

      Hi hamakabula, thanks for bringing this to our attention.

       

      Could you copy and paste the screenshots in your next reply, as we're unable to view external links?

       

      When was the last time you've logged into this account before now?

       

      This will help me to assist further.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!