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Forum Discussion
Moving files from Dropbox back onto PC
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I down...
I did that, and only some of the folders aren't showing up with the checkmark like you said.
The files that I moved from Dropbox into my Documents are available and they have no icon next to them at all. Are all these folders and files safe if I uninstall Dropbox?
Jay
Dropbox Staff
Dropbox StaffHave you disabled the computer backup feature yet? This would ensure files would return to being local on your machine for any files in those system folders added to the backup.
I thought I did, but I'm not sure if I did it correctly? Would you kindly take a screenshot of where I'm supposed to go in order to disable it, just so I know for sure?
- Nancy
Thank you Nancy. So here is the order in which I followed the advice for going to the Sync and Backup settings. I'm a very literal person, so not seeing a tab that directly said "Sync and Backup" threw me off a bit!
And also according to the Dropbox folder on my computer, it says that all of these files are available offline...but most of the original files still can't be accessed, just the ones that I moved from Dropbox to My Documents".
