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Forum Discussion
Moving files from Dropbox back onto PC
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I down...
Jay
Dropbox Staff
Dropbox StaffHi mmday97, if the files aren't showing the green icon with a white tick, as shown here, then it means the files are not on your computer fully.
You'll need to mark them as available offline first, allow them to sync so that they all show that icon. Afterwards, you can copy or move them out of the Dropbox folder to another location on your computer.
I'd also recommend disabling the computer backup feature to prevent any potential issues in the future.
I did that, and only some of the folders aren't showing up with the checkmark like you said.
The files that I moved from Dropbox into my Documents are available and they have no icon next to them at all. Are all these folders and files safe if I uninstall Dropbox?
- Jay
Have you disabled the computer backup feature yet? This would ensure files would return to being local on your machine for any files in those system folders added to the backup.
I thought I did, but I'm not sure if I did it correctly? Would you kindly take a screenshot of where I'm supposed to go in order to disable it, just so I know for sure?
