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Forum Discussion
Missing files after updating previously linked account
1. I needed to sync a business dropbox c:\dropbox (business) that was previously linked to my personal dropbox c:\user\dropbox (personal). In order to do so, I needed to uninstall and reinstall.
2....
Walter, after uploading the missing 2022 and 2023 files to the homepage, I was able to sync the files to my devices. It appears that the files are syncing correctly.
An additional observation: On my notebook computer - when I sign in to my personal or business dropbox, the application opens the existing dropbox folder. On my desktop computer - when I sign in to my personal or business dropbox, dropbox creates a new duplicate folder. The digital link that exists one my notebook is broken on my desktop.
I'll not need a solution to these problems. Now that I have created a clean folder, I will use that data and reconstruct the last 30 days of lost data and move on. I have installed two 1T drives on my desktop to sync and back up my business files. I have appreciated using Dropbox for the last few years. I cannot afford any more problems.
Walter
Dropbox Staff
Dropbox StaffSounds like there was a syncing issue at some point then.
In any case, let me know how you get on TRScully
Walter, after uploading the missing 2022 and 2023 files to the homepage, I was able to sync the files to my devices. It appears that the files are syncing correctly.
An additional observation: On my notebook computer - when I sign in to my personal or business dropbox, the application opens the existing dropbox folder. On my desktop computer - when I sign in to my personal or business dropbox, dropbox creates a new duplicate folder. The digital link that exists one my notebook is broken on my desktop.
I'll not need a solution to these problems. Now that I have created a clean folder, I will use that data and reconstruct the last 30 days of lost data and move on. I have installed two 1T drives on my desktop to sync and back up my business files. I have appreciated using Dropbox for the last few years. I cannot afford any more problems.
