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Forum Discussion
Mac - Changed User Name
Hello
I recently changed the name of the User on my Desktop Mac from apple to a different one.
Since then I have tried to uninstall and reinstall Dropbox repeatedly but it keeps looking for a non-existent folder:
/Users/apple/.dropbox
It then tells me it Couldn't start Dropbox and gives me an error file to send to Dropbox support but I can't find anywhere to send it to.
The problem is there must be a file somewhere on my Mac telling it to follow that path?
I have tried to delete ‘Everything’ related to Dropbox that I can find anywhere along with the application itself.
Including files with the Library and files I found active in Activity Monitor but the same thing keeps happening.
Any help or advice would be very welcome
Mac OS12.2 Dropbox 141.4.3299
Thanks for the reply Rich, much appreciated.
I just solved the issue a slightly different way by setting up a temporary new user called 'apple' and reinstalled and it opened and gave me the opportunity to change the folder path in preferences.
- Rich
Super User II
seanbonfire wrote:
It then tells me it Couldn't start Dropbox and gives me an error file to send to Dropbox support but I can't find anywhere to send it to.You need to perform an advanced reinstall. Refer to the following help article:
Thanks for the reply Rich, much appreciated.
I just solved the issue a slightly different way by setting up a temporary new user called 'apple' and reinstalled and it opened and gave me the opportunity to change the folder path in preferences.Hello,
I am actually having the same problem. I changed the username on my mac and dropbox is reacting exactly as you described.
I would be grateful if you could explain a bit more in detail how you managed to fix the problem.
Thanks,
Stef
