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Padraigincanada's avatar
Padraigincanada
Helpful | Level 5
7 years ago

Is it possible to rename the Dropbox folder to Dropbox instead of Dropbox (Personal)?

I want to get rid of (Personal) in my dropbox root folder now that I've stopped using Dropbox business.  "Jane" gives a great desription of how to change it on my mac, on this page: https://www.dropboxforum.com/t5/Installation-and-desktop-app/undo-changed-folder-name/td-p/220463

BUT, when I try the first step of deleting the link to my computer, it asks me "Delete files from my personal Dropbox the next time this computer comes online." and I don't know if I'm supposed to check this, or not supposed to check this.  And, it won't let me "REPLY" directly to Jane. 

Can anyone help? 

 

I want to keep all my files and relink them after I get the root folder name changed -- all I want to do is change the root folder name, I don't want to lose any files.

  • Hi there, the steps there are for a different reason.
     
    The (Personal) part of the name will only disappear if you unpair your personal account from the team account.
     
    If it’s still connected to a team account, then that tag will remain there and can’t be removed otherwise.
     
    After you’ve disconnected the accounts, you can reboot your computer and the folder should be automatically renamed.
     
    Let me know how it goes!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi there, the steps there are for a different reason.
     
    The (Personal) part of the name will only disappear if you unpair your personal account from the team account.
     
    If it’s still connected to a team account, then that tag will remain there and can’t be removed otherwise.
     
    After you’ve disconnected the accounts, you can reboot your computer and the folder should be automatically renamed.
     
    Let me know how it goes!
    • survivestyle's avatar
      survivestyle
      Explorer | Level 4

      Hello- I followed these instructions and the (Personal) is still appended to my Dropbox directory. Please advise. I really don't want to spend the time waiting for dropbox to download all my cloud sync files, move the files the directory, rename it the directory, move all the files back, and wait for it to sync again.

       

       

      • Здравко's avatar
        Здравко
        Legendary | Level 20

        Hi survivestyle,

        Probably you haven't unlinked the application from your account in a proper way. The reinstall can NOT break the application link; it's not part of the installation, but part of the configuration. One alternative is wipe out the entire configuration. If you use "Selective Sync" or other local settings, specific for the device, keep them on safe (screenshot, for example), so gonna be possible restore at the end. Execute on your Mac following in terminal:

        rm -rf ~/.dropbox

        Now, it's like you have never installed Dropbox application (more precise - like you just have installed it, but not used yet). Run the application, link it to your account, and put the syncing on pause. Hopefully, you have now Dropbox folder named just "Dropbox" in process of syncing. To speed up the sync, move/copy your old content and release the sync. Will need some time to reindex and ... done! 😉

        If you prefer resync everything anew, skip the pausing-releasing the sync and copying the old content; just let it sync.

        Hope this can help you.

    • nicholas2's avatar
      nicholas2
      New member | Level 2

      What if I deleted the business account already, so I cannot disconnect my personal account from the already non-existent business account?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Hi Nicholas, if this is the case, and you’ve already rebooted your machine completely, then you might need to try an advanced reinstall of the app and prior to installing, delete the local Dropbox folder.
         
        However, you can copy those files to another folder on your machine and later copy them back into your Dropbox folder, similar to the following steps here, to prevent having to re-download them again from scratch.
         
        Let me know if this works!
  • silverst's avatar
    silverst
    Helpful | Level 5

    Adding my voice to the chorus of customers crying out for a Rename Dropbox feature. Unbelievable that after 5 years of Dropbox Teams, this hasn't been addressed. It must be so frustrating to all the coders working for Dropbox, using their boxes for code...

    • Bigalk's avatar
      Bigalk
      Explorer | Level 3
      I think I got rid of personal on my PC, but the online Dropbox still says personal.
      Now Everytime I star up my PCI get asked if Dropbox can make changes..like I just installed it. I may have to give up my 12G of space and use Google Drive instead!
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi Bigalk, thanks for getting back to me. The Dropbox site would still show your account as personal on this page, and on the bottom left of the page, just to distinguish it from a Business plan.

         

        It shouldn't show up on your PC any more provided it was unpaired from your work plan.

         

        If it's not showing there, could you forward a screenshot showing where you're seeing this info? Thanks!

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