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Forum Discussion
I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Drop...
Nancy
Dropbox Staff
Dropbox StaffThanks for posting this on our Community, RobinH!
First off, I’d like a screenshot of the options you see when trying to move the folder back to its original place.
I’d also appreciate one more screenshot of the error you’re getting when trying to copy the folder over.
Are you experiencing the same behavior on different browsers, as well?
Keep me posted.
Hi, @nancy. Yes, I have the same experience online using Firefox, Microsoft Bing, and on the desktop version. There is no "move" option in any of these. The first screenshot here (hoping it pasted) is what I see when I try to copy it from my personal folder and paste it into the main business folder.
If I just try to drag it (which I do using the desktop version) I just get the circle with diagonal line through it, letting me know that can't be done.
- Nancy
Thanks for the screenshots, RobinH and welcome to the forum, infinitejester00. Can I log two tickets for each one of you and investigate further?
Hi, Nancy I've been swamped, and I notice that the folder I was having an issue with is now back in the right place, in the main company dropbox folder. I don't know how it happened, but I'm grateful. Did you open a ticket, and did someone over there move it? If there's something I can do if this happens again, I'd be grateful to know. Thanks.
