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Forum Discussion
I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Drop...
We are having this same issue with our Team. It's clearly related to the June 22 update, as it's brand new. One team member has found several whole-Team folders in her personal folder. This is not happening to everyone. however, there is no way to move those whole-Team folders back to the main folder where it belongs. The "move" option is GONE.
Please fix this glitch on the June 22 update. It's a huge problem.
Nancy
Dropbox Staff
Dropbox StaffThanks for reporting this, bakken. To clarify, the “Move” option is missing on all browsers, correct?
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The instructions I've found say I should be able to hover over the folder, see the 3 dots, and select "move," but "move" is not an option that comes up when I do that. When I try to copy or drag the folder out of my personal folder to the main team folder, the message says I can't do that, because I need special permission. I am the account admin (business owner), so it seems like I should have permission to do anything, but apparently I don't.
What steps can I take?
- Hannah
Hey Geoffrey Huck, thanks for the nudge here.
Are you the owner of that folder or a member with edit permissions?
Can you also send us a screenshot of the error you're getting, so we can take a look?
