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VexIllar88's avatar
VexIllar88
Explorer | Level 4
26 days ago

I upgraded but I can only Rewind 30 days ago.

I've just upgraded my account to Professional and it still seems that i can only rewind for 30 days instead of the promised 180 days...

Any solution..?

Dropbox Rewind
Restore
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    26 days ago
    VexIllar88 wrote:

    I've just upgraded my account to Professional and it still seems that i can only rewind for 30 days instead of the promised 180 days...

    Any solution..?

    There is no solution. Rewind is not retroactive. So Rewind starts from now - you get 180 days on files deleted as from today. Any deleted prior to today are still subject to the 30 day window, and, any outside of the 30 days are not recoverable. 

     

    https://help.dropbox.com/delete-restore/version-history-overview

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