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amilford's avatar
amilford
Helpful | Level 6
2 years ago

i can’t access all my photos

I created a vault on the weekend and clicked to move all my folders and photos too it. now when i open photos only a handful show over a few years. Please help!!! where are they??
Dropbox Vault
  • amilford's avatar
    amilford
    2 years ago

    Ok I think I have found the files - in the events section under the date I was doing it, Scrolling through and numerous lines of deleted images etc. I have now started to restore them. thank goodness

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey there amilford, sorry to hear about this.

     

    Do you see any signs of your files  in the events page? 

     

    Also, can you clarify if you're doing this via the website or maybe through the desktop or the mobile app?

     

    A screenshot of what you see would also help!

     

    Thanks!

    • amilford's avatar
      amilford
      Helpful | Level 6
      2 years ago

      Hello,

       

      I clicked on the events and it just looks like there is some things in there but not sure.

       

      I am logged in via the website. I am really worried all my PHOTOS are GONE!!!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey amilford, can you please guide us through the steps you followed in order to do this move?

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