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Forum Discussion
How to remove files from dropbox backup without deleting them from my computer?
I allowed all my computer files to be backed up to dropbox. How can I remove these essential files from dropbox without removing them from my computer? I did stop the backup, but not before the progr...
- You can check if the backup feature has been disabled from the app using these steps.
Try moving out other files from the My PC folder to where they should be located on your machine, and keep me updated.
Jay
Dropbox Staff
Dropbox StaffHi Dixie605, thanks for joining the Community!
It sounds like you're referring to the computer backup feature. Are you certain it's disabled from the desktop preferences?
Are you missing any files on your account, or have you deleted any?
Are you able to move files out of the Dropbox folder to other locations on your computer?
This will help me to assist further!
It sounds like you're referring to the computer backup feature. Are you certain it's disabled from the desktop preferences?
Are you missing any files on your account, or have you deleted any?
Are you able to move files out of the Dropbox folder to other locations on your computer?
This will help me to assist further!
Thanks Jay,
In regard to you your questions:
I am not certain the computer backup feature has been disabled from the desktop preferences.
I opened file explorer, went to the dropbox section and dragged the file folders to my desktop. A dialogue box asked if I wanted to delete them from dropbox and I said yes. I can't tell if they have been removed from my dropbox account.
Are you able to move files out of the Dropbox folder to other locations on your computer? I moved them from the desktop to the places I thought they belonged; that is I moved "Program Files" to the Program files folder, etc.It looks like the files I dragged to the desktop have been removed from my dropbox account. There is still my Documents file folder on dropbox. I'd like to remove it also and disable the backup option to dropbox.
I'd appreciate any advice you can give me to help solve this problem.
- JayYou can check if the backup feature has been disabled from the app using these steps.
Try moving out other files from the My PC folder to where they should be located on your machine, and keep me updated.- I did disable the backup feature following those steps. I successfully removed my files. Everything is fine! Thanks for your help!
