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Mac C.'s avatar
Mac C.
Helpful | Level 5
3 years ago

how to open Pages and Numbers files stored in Dropbox when offline?

When I'm online, I can open any Pages or Numbers files stored in Dropbox (on computer or iPad). But when OFFLINE, I am unable to open any of the many Pages or Numbers files stored in my Dropbox accou...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Mac C., happy Monday! 

 

You'd have to export the file to the Pages app in order to achieve what you mentioned. 

 

You can always use the Files app. There, you can make sure the file is available 'offline' by tap-holding the file and choosing "Download" or just opening the file once. That way, you can simply tap the file to open it in the Pages app and make edits while offline.

 

When you reconnect the changes will sync to the Dropbox account. 

 

I hope this clarifies. 

Mac C.'s avatar
Mac C.
Helpful | Level 5
3 years ago

Megan,

 

What is the "Files App" you refer to? I'm not aware of any app on my iPad or iPhone with that name.

Also, I contacted Dropbox Tech Support with my question. They sent me this message: "What you have to do is to enable Dropbox as a location in the Files. You can read about it here:

I had already activated Dropbox so it appears under my "Locations" list in Pages and Numbers. However, it appears that this location is only active when my iPad is online (via WiFi or Cellular). Further, if you scroll down the last section on that link, it clearly lists "Accessing files in the Dropbox folder while offline" as something the user CANNOT do using the FILES app (yet) on a mobile device.

 

Do you disagree with this? Are you saying it IS possible to access and EDIT a file stored in Dropbox from my iPad when it is OFFLINE? I don't interpret your response as Yes.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey Mac C., I just tested it, and it seems you're correct, it doesn't work when offline. 

     

    My apologies on this. What happens when you try exporting the content? 

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