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Forum Discussion
joe_scotto
5 years agoHelpful | Level 5
How do I delete or remove Vault?
I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Jay
Dropbox Staff
Hi joe_scotto, thanks for messaging today!
As this is related to sensitive account details, would it be possible if I reach out to the email associated with your forum profile to assist further?
Keep me posted!
joe_scotto
5 years agoHelpful | Level 5
That is fine if you reach out to my email.
- Jay5 years agoDropbox Staff
I've just sent you a message there, please reply to the email when yo get a chance.
- Dan F.105 years agoHelpful | Level 5
I have the same question. It seems odd to me that this isn't a simple How-To, rather than Dropbox having to give personalized support to simply remove an empty vault.
- Dan F.105 years agoHelpful | Level 5Here’s why Dropbox won’t answer this on an open forum. I contacted support today (2 different times). It seems, you can CREATE a vault - but you can’t DELETE a vault. What a lame attempt to try to get more people using it. We’re stuck with it, for now.
- misc5 years agoExplorer | Level 4Hi Jay,
I’d also like to get rid of the vault. Can you please help me?
Thanks,
Michael
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