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Forum Discussion

chuonghoang's avatar
chuonghoang
New member | Level 1
2 days ago

How can I recover files deleted 2 months ago?

I am currently using a package for 5 members. Currently, one of our members has a virus on his computer, so all the files in a folder were deleted, which we forgot to restore more than 2 months ago. ...
Restore
chuonghoang's avatar
chuonghoang
New member | Level 1
2 days ago

I am a member of a group of 5 people. On August 29, 2024, one member got infected with a virus, which resulted in the deletion of all files in the company's system. The company has restored most of the data, but we recently discovered that one folder was missed, and it has now been over 30 days, so we cannot recover this data. Is there any other way to restore it? Sincerely thank you.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    21 hours ago

    As it's been well over 30 days, and it doesn't sound like you were on a paid plan with more than 30 days of version history, then it wouldn't be possible to recover those files, unfortunately.

    • chuonghoang's avatar
      chuonghoang
      New member | Level 1
      2 hours ago

      Hello Jay, I am currently using the Family 5 members plan, which costs $216.11 per year.

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