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Forum Discussion

PtboPete's avatar
PtboPete
Explorer | Level 3
3 months ago

Files uploaded via file request are added and then, almost immediately, deleted.

Hi all, long time user here running a fresh install of Windows 10 Pro and up to date Dropbox Basic with 20 Gb storage. I have been using file requests for several years with no problems. In that time...
Delete
File requests
Restore
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey PtboPete! Thanks for posting this on our Community. 

 

When testing this on your end, did you create a recording of the issue, by any chance? That’d be really helpful to investigate this further.

 

Did you also upload files via the file request, while testing, or with these steps? 

 

Can you go to your Events page and let me know if it reports something more? If it does, feel free to send me a screenshot of what you see.

 

Keep me in the loop for more updates.

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