We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

msakten's avatar
msakten
Helpful | Level 6
8 months ago

"files stay here for the team" prevents me from moving files from team to personal folder

I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
dropbox business
Error Messages
Organize
Stacie2's avatar
Stacie2
Helpful | Level 6
7 months ago

This issue just started for me yesterday.  I was able to drag and drop files into their sub folders just fine, and now all of a sudden I have to copy the file, and paste it into the subfolder, then go back and delete it from the main folder.  This terribly cumbersome and time consuming.  I need this to go back the way it was working.  Is there a fix for this issue?  This is the message I get when I try to drag and drop.

 

 

  • Angela1204j's avatar
    Angela1204j
    Helpful | Level 5
    7 months ago

    It seems to be a recent update issue and the only thing that can probably be done is to overwhelm the Dropbox people into TURNING IT OFF NOW

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!