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Forum Discussion
Files became inaccessible after making changes to them offline.
I'm so stressed out.
I dragged 2 document folders from Dropbox out onto my Mac because I had some older versions of them offline on the Mac desktop. I then used Washing Machine to clean up all the duplicates within the folders, which I was really happy about. When I was finished with this exercise, I dragged the folders back into the Dropbox folder and, a few minutes later, red no-access badges appeared on these folders in the Finder window from which I view my Dropbox folders. I checked dropbox.com and the folders are empty. How? Why? Can I get these back? These folders and their contents are really important to me.
Thank you.
DisorganisedDropOut wrote:...
Unless there is another solution Mark suggests for me, that is where I'm headed 😞
...
Здравей Стела,
Не съм сигурен, че предложението на Mark е подходящо за вашия случай. Имайте на предвид, че споменатото предложение връща към предишна версия на файл, която вие желате, когато такава съществува. Тук обаче няма друга версия на който и да било файл а изцяло нови файлове, които са преименувани, когато вече има други със същото име! Имайте това на предвид когато преценявате, какво да направите. 😉
Всичко най-добро,
Здравко.
- Mark
Super User II
When you took them from Dropbox to your mac did you make sure they were available offline? Did you make sure Washing Machine deleted the correct versions?
When you re-added can you restore a previous version?
Hey Mark
I can now see that both folders have '(Selective Sync Conflict)' after their names. Not all of the various folders they contain are displaying offline and when I look at dropbox.com, there are multiple files now with these same names and '(Selective Sync Conflict)' after their names. The folders I had inside are appearing here and there but they're empty.
Washing Machine definitely deleted the right files for me (I asked it to keep all earliest versions).
I can restore a previous version from Dropbox's recycle bin but I won't have the files I had added to the desktop copies. I've never tried to restore individual files from a back-up, so not sure how that works and also, I actually haven't done a very recent back-up (hid SSD while I was away on holiday in the event of burglary and didn't plug back in), so it isn't an option anyway.
I don't know what this selective sync conflict is all about now. Shall I wait for a couple of days (I can) to see what Dropbox does? I'm encouraged by the fact that some folders have appeared where previously a load of nothing sat and I'm hopeful that maybe I just need to let the Mac run while Dropbox does whatever it's doing.
What do you think?
DisorganisedDropOut wrote:...
I can now see that both folders have '(Selective Sync Conflict)' after their names. ...
🙂 Never do that! Don't put something in a folder which is selectively unsync. In such a way there are pairs of files that are supposed to be on the same place - impossible of course. That's why they are in conflict and the files you added are renamed to conflicted copy (non renamed are there before you added the new files).
If your intention is to remove (and latter replace) some files/folder don't do that with Selective Sync. 😉 This is the issue. Since you already know what file where comes from, select whatever you want to stay - Dropbox won't do that for you.
Home this clarifies matter.
