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Forum Discussion
bolehill
7 years agoExplorer | Level 4
Files and folders not syncing across and within devices
I am using Dropbox basic (only 5.2% of space used) on version 53.4.67. I have it installed for two users on the same desktop PC and also on an iPad. I have had to change the PC recently, so I ha...
- 7 years agoThe Dropbox icon in the system tray doesn’t have the green tick any more, so as long as it’s white, it’s considered ‘fully synced’.The lack of green ticks on your Dropbox folder however is concerning. It could be to do with the 15 icon overlay limit in Windows, or it could mean that the app isn’t running correctly somehow.Since the folders from one PC are not appearing on the Dropbox site, it means that it simply isn’t uploading any changes. Reinstalling the Dropbox software should fix this, and by following this link you can get the latest version.One last thing to check out is what email is signed in on both accounts:
- On your computers, click on the small Dropbox icon in your menu bar or system tray. Click on the gear in the Notifications panel. Click on Preferences, then click on Account.
- On iOS, open your Dropbox app and tap on "Settings".
- On the Dropbox website, click on your name in the top right corner.
If the emails are different, this would be the reason why changes aren’t syncing, since they’re different accounts.Keep me posted!
fogenna
7 years agoNew member | Level 2
Hey,
There is a way how to turn on selective sync
To turn on selective sync:
Click the Dropbox icon from the system tray or menu bar.
Click the gear icon, and then select Preferences… from the menu.
Click Sync.
Click Selective Sync… (Linux and Windows) or click Change settings… (Mac).
A window will appear with a list of all the main folders in your Dropbox folder:
The folders with a check next to them are synced to your computer.
Uncheck any folders that you don't need to sync to your computer's hard drive.
Folders you uncheck will be removed from your hard drive, but will still be available on dropbox.com and on any other computers linked to your Dropbox account.
When you're done, select OK.
There is a way how to turn on selective sync
To turn on selective sync:
Click the Dropbox icon from the system tray or menu bar.
Click the gear icon, and then select Preferences… from the menu.
Click Sync.
Click Selective Sync… (Linux and Windows) or click Change settings… (Mac).
A window will appear with a list of all the main folders in your Dropbox folder:
The folders with a check next to them are synced to your computer.
Uncheck any folders that you don't need to sync to your computer's hard drive.
Folders you uncheck will be removed from your hard drive, but will still be available on dropbox.com and on any other computers linked to your Dropbox account.
When you're done, select OK.
- bolehill7 years agoExplorer | Level 4
I don't want to turn on slective sync, I wnat everything to sync.
I have previously looked at this anyway, and there's another part of the problem - not all the sub-folders from the Dropbox folder on my main PC are showing on that list. Does that mean that not all my folders have even been uploaded to my DB storage space in the cloud?
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