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Forum Discussion

PlanetHave's avatar
PlanetHave
Helpful | Level 6
2 years ago

File Vanished into Thin Air

Hi folks,

 

I have an important Word file that appears to have just vanished completely.

 

I was working on it a couple of days ago, saved it and now it's gone.  I didn't delete it, but it's not in my Home folder or any sub-folders and it's not in my deleted items.  

 

In my Events History, it shows that I was working on the file two days ago but doesn't mention me deleting it.

 

Can anyone help?

 

Ben

 

  • PlanetHave's avatar
    PlanetHave
    2 years ago

    All sorted - it turns out I accidentally deleted it along with five other items, and when I went to my Deleted Items it only showed up as a different file "plus five other items" so I didn't spot it.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    On Events what happens when you click on the file name?

    • PlanetHave's avatar
      PlanetHave
      Helpful | Level 6

      Thanks for the reply.  When I click on it, it says:

       

      Error (403)

      It seems you don't belong here! You should probably sign in. Check out our Help Center and forums for help, or head back to home.

      • PlanetHave's avatar
        PlanetHave
        Helpful | Level 6

        All sorted - it turns out I accidentally deleted it along with five other items, and when I went to my Deleted Items it only showed up as a different file "plus five other items" so I didn't spot it.