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Forum Discussion
File search issues with beta for Mac
I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I ha...
Thank you for reaching out about this issue and sorry about the problems you experienced. The issue you’re experiencing where files returned in a Spotlight search don’t open when clicked is a known issue and should have been fixed by updating your Mac to macOS 13.3. For more information on using Dropbox on macOS, visit this article.
I have the same problem, I couldn't find any thing with Alfred or Spotlight after I agree to install the new beta Dropbox version and agree to move all my files to "new place".
Nancy
Dropbox Staff
Dropbox StaffAloha Nancy. I know I am coming in a month after your reply to @Malinalda about Spotlight apparently not working in the new Dropbox beta. I also have this issue. Here is some info:
1. I installed the Dropbox beta on Oct 18, 2022 on one of my iMac M1s which is now running Ventura 13.0 RC2 (22A380)
2. All files and folders are set to be local on the Mac, not "cloud only"; icons in the name column are all green checkmarks in small circles
3. Dropbox is v160.3.4650
4. Spotlight does not work at all on the Dropbox folder or any subfolder therein
5. I had macOS re-index the folder by adding the Dropbox folder to the Spotlight Privacy settings at the following location: System Settings > Siri & Spotlight > Spotlight Privacy. I then let the mds_stores, mds, and fileproviderd processes calm down to background levels (as ascertained using Activity Monitor), at which point I removed Dropbox from Spotlight Privacy. The same three processes ran at relatively high cpu usage for several minutes (my Dropbox folder is about 200GB in size) before settling down again.
6. At that point, I tried Spotlight again, but it still doesn't find anything in the Dropbox folder.
Please let me know if I can provide any other information that may help solve this problem.
- Nancy
Hi drmacnut, thanks for providing all this info!
Can you let me know what’s the current syncing status of your desktop app?
Also, where’s your local Dropbox folder located at the moment?
I have the same issue. I have been on the macOS beta for months and just today Dropbox prompted me to move my files to ~/Library/CloudStorage/Dropbox. Since that move, I cannot open files from Spotlight searches. Files/folders still show up when I search but single/double clicking on them does nothing.
I can click "Search in Finder" at the bottom of the Spotlight window to open a finder search and then open any Dropbox files/folders from there. The Dropbox files/folders I'm trying to open are fully synced and available offline. I right clicked on them, selected the offline option, and there is a green checkmark (no cloud) next to them.
Can anyone help?
Hello, thanks for help.
Now my files had been moved to "/Users/user/Library/CloudStorage/Dropbox" after recently update.
I made a screenshot and upload to this message
.
- Hannah
Thanks for the update here, Malinalda, and sorry to jump in.
If you right/control click on a file with the cloud icon, and change it to 'available offline', does searching for it work?
Thanks for help.
After making my files offline, macOS spotlight can find them, but Alfred still can not find anything.
