We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Error message that Rewind is not active, when trying to restore a folder
Hi -
One of our employees deleted a whole folder accidentally which is where we normally move, add many files daily. When I tried to use rewind it is giving us an error that Rewind is not acti...
Thanks Megan!
I tried but under the events section, we are unable to see the said deletion done by employee 1 because employee 2 already tried to Restore everything using his access. Is there anyway we can recover it?
As per the Folder Activity, the deletion happened at 5:18PM EST by employee 1 and employee 2 made a full restoration of all files at 6:06PM EST.
Hannah
Dropbox Staff
Dropbox StaffHey Mogskie111, if the folder activity reports that the folder was fully restored, can you check on your end, to see if the files are indeed restored?
Are you able to get results when you search for the files that got deleted?
Hey Hannah,
Yes they are, it said that Employee 2 restored 10,528 files at 6:06PM EST. is there a way we can revert that to what it was?
- Jay
Hi Mogskie111, I'd recommend contacting the the support team directly to see what could be done in this instance.
