We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
calvinbradshaw
2 years agoHelpful | Level 6
Editing PDF'S on a Xiaomi tablet ? Works fine on Windows, Mac, iPad, but not on this Tablet.
Has anyone managed to get the edit a PDF working on a Xiaomi tablet? (I am on MIUI 14.0.4) Editing PDF's from within the dropbox website works fine on Windows, Mac, iPad, using any browser. Howev...
- 2 years ago
Solved. Thank you for the direction on this being a Desktop View issue Здравко
It was in "Desktop Site" mode per photo, but was showing the mobile menu, with no Edit. Toggling it off an on again did not refresh the page as i would have expected when switching mobile/desktop. Restarted the tablet, restarted Firefox. It now it starts in not Desktop Site -off-, but toggling it on refreshes the page, puts it in desktop site view, and the menu when a PDF is open or selected does indeed have the Edit menu.
I will now go learn how to force a Desktop site for dropbox.com
Megan
Dropbox Staff
Hey calvinbradshaw, let's jump right into this!
Could you send me a screenshot of the page you see when you try to open and edit your .PDF?
Do you miss the Edit button above the .pdf while previewing the file, or in the menu bar? Do you have the mobile app installed, in order to see if you can give it a try there?
Let me know more, and we'll take it from there!
calvinbradshaw
2 years agoHelpful | Level 6
OK, thanks. While i prepare the images, let me reply quickly with more specifics about the difference;
Noting that all tests are with the same dropbox account, looking at the same dropbox file. I have never seen this issue on Windows, MacOS or iPad, just on the Xiaomi tablet
1. So on the Dropbox app on a tablet, when viewing a PDF, in the bottom left of the page there is the edit button. Its there on my iPads, but the same file, with the same login is missing the "Edit" in the bottom left in the Dropbox app on the Xiaomi tablet.
2. When in a browser and on the Dropbox page, when you open a pdf, there is menu at the top. It is: Download | Open in | Add Signatures| Edit ...
This Edit option/link exists on all the browsers on my iPad, but never in any browsers on the Xiaomi. When the same pdf if open on the Xiomi, the menu is: Download | Open in | Add Signatures |. ... (and there is nothing in the ...)
I know know how screenshots will help, but i will get them for you now.
Thanks for the prompt response.
- Megan2 years agoDropbox Staff
Hi calvinbradshaw, take your time and thanks for the added info!
So, it seems you're missing the option to edit the .pdf on both the Dropbox app, and the website on the Xiaomi tablet, right?
Does this happen with a specific document, or multiple ones?
- calvinbradshaw2 years agoHelpful | Level 6
All that i have access to at the moment, which is 5. none of them work i.e I have looked at 5 PDF's that are editable in the Dropbox app, and in browsers on iPad/Windows/MacOS, but for which there is no edit button on the Xiaomi. Also these are small, simple PDF's. Nothing locked, not large, not complicated, just single pages.
I could try resetting the Xiaomi to factory settings, just in case?- Megan2 years agoDropbox Staff
Hi calvinbradshaw, if you could get me some screenshots of how the browser and the app looks when you try to edit a .pdf in the Xiaomi, that would be perfect.
You could go for the reset, but let's wait a bit more before we go for it, so I can check with our Team about this.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!