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Forum Discussion
Duplicated iOS camera uploads
Seriously DropBox can you please allocate some resources to solving this issue. Either give users the ability to merge duplicates photos or bulk delete them. You’re such a clever bunch put this on your roadmap 🙏
I have a problem with my dropbox photos upload. My iPhone 14 syncs my iPhone photos on the dropbox app, but it seems to be uploading every single photo 5 times duplicated (despite each image only showing once in my camera roll). Any idea what on earth is going on?
- Hannah
Dropbox Staff
Hi there, santiagostips and thanks for reaching out to us.
Are you perhaps using any third party apps to edit and save your photos?
If you check the metadata for an example duplicate image, does it look exactly the same (same size etc.) as the original?
Hi there. No, I'm not using any editing. Even a screenshot I took 5 minutes ago now has 6 duplicate uploads...
- Hi @jay, no they are all the same. I know iOS creare two separate .heic images and they show as one image on iOS but when I sync to DropBpx they become duplicated! And help appreciate.
