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Forum Discussion

Marc0_'s avatar
Marc0_
Explorer | Level 4
8 months ago

Dropbox wiped out my recent Documents, after reinstalling the app on my Windows computer

So a while back I installed Dropbox for my PC, I ended up deleting it (I deleted the dropbox thing under Downloads; I'm on Windows by the way), and I didn't realize it stopped syncing to my PC all th...
Computer Backup
Delete
Desktop
Dropbox Backup
Windows
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Welcome aboard our Community, Marc0_! Hope you’re doing great.

 

So, from what I understand, you had previously enabled computer backup on your desktop app, and then uninstalled Dropbox altogether from your device. Correct? 

 

Are you seeing your previous “Documents” files, if you visit your Backups page online? 

 

I’d also like to know the syncing status and app version of your current Dropbox app. 

 

Keep me posted.

  • Marc0_'s avatar
    Marc0_
    Explorer | Level 4
    8 months ago

    Hey,

     

    So the previous Documents files are in my backups page online.

     

    I believe I enabled computer backup on my desktop, yeah.

    • Marc0_'s avatar
      Marc0_
      Explorer | Level 4
      8 months ago

      Nancy hello?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hey Marc0_, sorry to jump in here.

         

        Do you wish to continue using the Dropbox application?

         

        If you don't, and all you want to do is access your Documents files, if you can see them in your backups page, you can simply download them from there and place them in your Documents folder for easy access.

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