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Larry G.17's avatar
Larry G.17
Explorer | Level 4
2 years ago

Dropbox to iCloud files show zero bytes in iCloud

So before you tell me it's an iCloud issue, allow me to explain. My Dropbox renewal was about to expire. Not wanting to pay for 2,000 gigs I didn't need, I chose to move to iCloud. The files in Dro...
Dropbox Transfer
Restore
Larry G.17's avatar
Larry G.17
Explorer | Level 4

Good suggestion but, if the files show zero bytes (no data), what would downloading them back to Dropbox do?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Larry G.17, thanks for bringing this to our attention.

 

Do you see any of the missing files in the events page or the deleted files page?

 

This will help me to assist further!

  • Larry G.17's avatar
    Larry G.17
    Explorer | Level 4
    2 years ago

    None of the missing files are in events or deleted files.

     

    They somehow disappeared in the move. All of the files made it to the target drive on the Macbook but there is NO data.

     

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      Larry G.17 wrote:

      None of the missing files are in events or deleted files.

      Is there anything at all listed on Events? Are you sure you're signed in to the correct account?

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