A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to simply update the file. I've tried re-installing dropbox and Illustrator (the app I'm saving from), but it hasn't worked. I've also tried saving from Procreate and the same issue occurs. Is there something else I can try? Thanks!

This thread started in May and STILL no legitimate response to the simple question ‘why are we unable to overwrite files anymore?’ That’s the core of this thread and all we get back is to open tickets and for US to do troubleshooting. Why not give us a rational reason for this change and whether it will be reversed/fixed in the foreseeable future. That’s all we wanna know.

I would be happy for another person to contact me, but I am now four weeks into an email conversation where two different people have been giving me incorrect information and ignoring important information from me, so I'm just going over the same nonsense over and over.The latest is me telling them three times that I've already updated my iPad to 15.5 (came out weeks ago) but the issue is still happening, and the person tells me over and over that I'm on 15.4. It's not true. When I sent a screenshot showing I'm already on 15.5, they basically said "I can see you've now run the update, so the issue should be gone". It was already updated! I have to wait days for each of these irritating responses. I'm honestly about to explode.Please send someone who has more intel than "update the iPad" or "contact the other apps".

Well, it looks like Dropbox version 310.0 has *finally* fixed this problem- for now. Let's all hope they don't break it again.

Hi, this is also the case for me. All was good through Tuesday morning. Later in the afternoon, the Save to Dropbox changed. It now showed a thumbnail of whatever I am saving and does not indicate if it’s overwriting an existing file (if it exists creates (x). The save also is very fast when before it took time depending on the size of the file.Also when I’m Dropbox on the iPhone, there’s a longer delay of the saved file appearing. I have the current iOS Dropbox versions for both iPhone and iPad but so far only the iPhone is affected. The iPad continues to work as expected. I tried restarting the phone and logging out/in of Dropbox but this ‘new’ save continues to remain.

Yes, Dropbox has apparently fallen under the "new and different is always better" spell. Guess the product and engineering staff had a bit too much time on their hands so they redesigned something that didn't need it. What a shame. I have pondered getting a paid plan but with things like this I would never do it.

Dropbox no longer overwriting files | The Dropbox Community

Blackie1
Helpful | Level 6
3 years ago
Hi, this is also the case for me. All was good through Tuesday morning. Later in the afternoon, the Save to Dropbox changed. It now showed a thumbnail of whatever I am saving and does not indicate if it’s overwriting an existing file (if it exists creates (x). The save also is very fast when before it took time depending on the size of the file.

Also when I’m Dropbox on the iPhone, there’s a longer delay of the saved file appearing. I have the current iOS Dropbox versions for both iPhone and iPad but so far only the iPhone is affected. The iPad continues to work as expected. I tried restarting the phone and logging out/in of Dropbox but this ‘new’ save continues to remain.
lindswah007
New member | Level 2
3 years ago
I am having this problem too. I use procreate to save images to dropbox. I really need to have the option to overwrite files with the same name. It used to give me this option but also stopped a couple of months ago and now saves with the same file name but (1) at the end. Thank you
Megan
Dropbox Staff
3 years ago
Hi aisb, welcome to our Community!

Can you let me know when this behavior started happening?

Also, what's the version of the app that you have installed on your iPad?

Keep me posted, and we'll take it from there.
- aisb
  Helpful | Level 7
  3 years ago
  Hello! It started happening about three days ago I think.
  App version 278.2.2
  
  I'm getting the issue on an iPad pro running the lates OS. On my laptop, it asks if I want to overwrite the existing file, but the iPad doesn't give me this option.
  - Megan
    Dropbox Staff
    3 years ago
    Hello guys, happy Monday!
    
    I'd like to know a bit more about your workflow here, please.
    
    How do you open your files? Do you use the Dropbox app, the Files app or maybe opening them directly in Illustrator? Let me know the steps that you take when you save content too.
    
    That can be really helpful, and it'll shine some light on identifying exactly where the issue is located.
clira
Collaborator | Level 9
3 years ago
I save files to Dropbox on my IPad. Up until 5-7 days ago, if a file with that name already existed in Dropbox, it would ask if I want to overwrite it. I'd say yes, and the updated file was saved.

Now though, it doesn’t prompt me to overwrite the existing file in Dropbox. It simply creates a new file, appending (1) to the name. So previously I would save reading .xlsx, confirm the overwrite, and reading.xlsx was all I had in Dropbox. Now, it doesn’t prompt me at all, and I end up with reading.xlsx and the newer reading(1).xlsx. I am 99% sure his happened in the past, it was fixed, and here it is again.

dropbox app version is 278.2, iOS 15.3.1. The Dropbox app was updated arou date time this started happening; no iOS update in a while.

Any ideas what’s going on here?

Thanks.
- clira
  Collaborator | Level 9
  3 years ago
  Indeed, here it is from 2018
  
  https://www.dropboxforum.com/t5/Dropbox-files-folders/Dropbox-appending-1-to-file-name-on-upload/td-p/319111
- clira
  Collaborator | Level 9
  3 years ago
  Just updated to Dropbox 280.2 and the problem is still there.
  - Blackie1
    Helpful | Level 6
    3 years ago
    Same. Updated Dropbox AND to the latest iOS 15.5 and still no change.
mislsur
New member | Level 2
3 years ago
I usually open from Illustrator, then once I’m done editing, I re-export to Dropbox tellculvers com survey taco bell breakfast hours