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Forum Discussion
Dropbox is full and I can't delete files to free up space
My dropbox is full. I want to go into my account and empty out some files, but my only allowed option is to upgrade to a paid account. How can I access my files and delete some items so the space is ...
KLM3 wrote:
My dropbox is full. I want to go into my account and empty out some files, but my only allowed option is to upgrade to a paid account.
Dropbox doesn't prevent access to your account when it's full. It just prevents you from syncing and adding new content until you're back below quota.
If you're signing in to the website and you're being presented with an option to upgrade, it's likely just a window that you can close and continue to your account. If not, take a screenshot and post it here, being sure to mask any private information.
Rich
Super User II
Super User II
KLM3 wrote:
My dropbox is full. I want to go into my account and empty out some files, but my only allowed option is to upgrade to a paid account.
Dropbox doesn't prevent access to your account when it's full. It just prevents you from syncing and adding new content until you're back below quota.
If you're signing in to the website and you're being presented with an option to upgrade, it's likely just a window that you can close and continue to your account. If not, take a screenshot and post it here, being sure to mask any private information.
Perfect. Thanks!
