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Forum Discussion

Wojtek_'s avatar
Wojtek_
New member | Level 2
8 months ago

Dropbox hangs on Android when editing text file

I love Dropbox but I have a problem editing text files on Android. It happens every day, I want to make some note and write for a few minutes, then when I click save the message appears "the applica...
Android
Edit
Error Messages
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Wojtek, welcome to our forum! 

 

Can you clarify the OS version of your device, as well as the version of your Dropbox app? 

 

Did the issue occur after a specific update?

 

If you can send over a screenshot of the error as well that’d be great.

 

Keep me in the loop.

Wojtek's avatar
Wojtek
Helpful | Level 5
8 months ago

Dear dropbox ( Nancy ) what the actual F* - I just almost got heart attack that someone hacked my account but now... it 's just your incompetence again - you allow two forum profiles to have same username and if you tag the OP (profile ID: 1813642,  https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1813642) I get  the notification (profile ID: 581054, https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/581054). Could you kindly fix your mess?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hey Wojtek, sorry if this was a cause for concern.

     

    Apparently one of the usernames had a space at the end.

     

    We adjusted it to differentiate the profiles better.

     

    Thanks for the ping.

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