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Forum Discussion

revik345's avatar
revik345
Helpful | Level 5
3 years ago

Dropbox backup deleting the original files on my backed up PC.

If this is the way Dropbox backup is going to work I may seek a different solution.  Dropbox didn't just make a backup copy, it removed the files from my PC so that there is not a local copy.  Is the...
Computer Backup
Delete
Dropbox Backup
Restore
  • Rich's avatar
    Rich
    3 years ago
    revik345 wrote:

    Dropbox didn't just make a backup copy, it removed the files from my PC so that there is not a local copy.

    While the "backup" feature does move your key folders, they're still local. They've just been moved into the Dropbox folder which is still local to your computer and a regular folder like any other.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
revik345 wrote:

Dropbox didn't just make a backup copy, it removed the files from my PC so that there is not a local copy.

While the "backup" feature does move your key folders, they're still local. They've just been moved into the Dropbox folder which is still local to your computer and a regular folder like any other.

Tom Thumb's avatar
Tom Thumb
Explorer | Level 4
3 years ago

Basically, They are Highjacking your files and holding them for Ransome - while getting you to upgrade. How is this not illegal !!!!

 

The same thing happened to me. Then they make it more than difficult enough to get some help to the solution - one that doesn't exist, except purchasing a higher plan! !!!!

 

Brian

  • tess e's avatar
    tess e
    Collaborator | Level 8
    3 years ago

    totally agree! 

  • Zaga's avatar
    Zaga
    Explorer | Level 3
    3 years ago

    Did you manage to restore files after purchasing a higher plan? 

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